Evening Fizz: County Picks New Oversight Director, Report Recommends Shifting Half of 911 Calls Away from Cops, City Directory Disappears

1. The Metropolitan King County Council voted 8-1 on Tuesday to appoint Tamer Abouzeid, a former investigator with Chicago’s Civilian Office of Police Accountability, to serve as the next permanent director of the county’s Office of Law Enforcement Oversight (OLEO), which oversees the King County Sheriff’s Office. The sole vote against Abouzeid’s appointment was from Councilmember Pete von Reichbauer, who represents Federal Way and Auburn.

Abouzeid was one of two finalists for the position; the other candidate, Eddie Aubrey, is the head of the oversight office for the Richmond, California police department. During his interview last week, Abouzeid described an eight-year plan to develop OLEO’s role as a “mini-think tank” on police reform and oversight, as well as a player in the county’s negotiations with law enforcement unions; at a previous community meeting, Abouzaid also expressed support for future state legislation that would restrict counties from adopting law enforcement union contracts that limit oversight.

Currently, Abouzeid works as a civil rights attorney with the Chicago office of the Council on American-Islamic Relations; he also briefly ran for a seat in the Illinois state senate in 2020, though he withdrew before the Democratic Party primary.

Current interim OLEO Director Adrienne Wat has led the office since last fall, when the council narrowly voted not to renew the contract of the last permanent director, Deborah Jacobs, after an independent investigation found Jacobs made a series of inappropriate remarks to her staff during her four-year tenure.

Both Jacobs and King County Police Officers’ Guild (KCPOG) President Mike Mansanarez later alleged that her ouster was partially engineered by Sheriff Mitzi Johanknecht. According to Mansanarez, the sheriff attempted to persuade Mansanarez’s union—which represents most sworn employees of the King County Sheriff’s Office—to agree to wear body-worn video cameras in exchange for removing Jacobs, who often clashed with both Johanknecht and the union. Johanknecht denies the allegations.

OLEO’s first director, Charles Gaither, also left the office in 2014 after conflicts with then-sheriff John Urquhart. Following his departure, Gaither received a $84,500 settlement from the county after alleging that sheriff’s office staff harassed him based on his race. Jacobs also filed a discrimination claim against the county after her departure last fall; that litigation is ongoing.

Abouzeid will take over in September, only months before the county’s contract with the KCPOG expires and before the sheriff becomes an appointed position—a shift that will almost certainly bring a new sheriff into office.

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2. A team of city employees assembled by Seattle Mayor Jenny Durkan last September presented a report to the city council’s public safety committee on Tuesday that proposed shifting up to 12 percent of the calls for service currently handled by the Seattle Police Department to other responders in the near future—roughly 48,000 calls a year, or six percent of SPD’s officer hours.

Mayoral staffer Chrissie Grover-Roybal told the council that a portion of the calls 911 dispatchers can shift to non-police responders in the short term are so-called “person down” calls, which involve someone who is either asleep or unconscious in public, and other low-level welfare checks that present relatively little risk to the responders. Last Friday, Durkan appeared alongside council member Lisa Herbold and the heads of the city’s public safety agencies to announce a proposal to create a new unit to handle those low-acuity crisis calls—a new Fire Department unit tentatively called “Triage One,” which could call for backup from other responders as needed. 

But on Tuesday, Herbold pointed out that Triage One, as currently proposed, would only handle a small fraction of the 48,000 calls that the team concluded do not require a police response. Julie Kline, the mayor’s senior public safety advisor, responded that the Triage One proposal will only be an early step in shifting low-level 911 calls away from police.

In the long term, the report suggests that alternative, non-police responders could eventually handle as many as half the calls to which police currently respond.

The team’s estimates relied heavily on an analysis of SPD’s calls for service by the Oakland-based National Institute for Criminal Justice Reform (NICJR). Researchers from the NICJR pointed to nearly 200 call types that could be low-acuity enough not to merit a police response; in their report, however, the interdepartmental team only proposed shifting 28 of those call types to non-police responders in the near future.

The team cast the proposals as an opportunity to transfer a portion of SPD’s workload to accommodate a smaller number of officers available to respond to emergency calls: since June 2020, more than 250 sworn officers have left SPD. “Offloading some of our service hours begins to make up for the people we’ve lost,” said Chris Fisher, SPD’s chief strategy officer.

3. The city of Seattle’s IT department quietly eliminated the online directory of city staffers that was the only place where members of the public (and journalists) could access contact information for the majority of people who work at the city. The public-facing directory was replaced last week with a 404 error page; it has since been updated with links to contact spokespeople for various departments, as well as the generic public-facing pages for each department. However, anyone who wants to contact a city staffer who is not a designated point of contact for the department won’t find that information on seattle.gov.

A spokesman for the mayor’s office provided a statement from the city’s interim Chief Technology Officer, Jim Loter, who said the directory had to be taken down “because the underlying application code, database, and server were beyond ‘end-of-life’ and could no longer be supported, secured, or maintained at current levels.” Loter said the city is currently working on a replacement system and hopes to have one in place by the end of the year.

“This was an unplanned change so it will take time for us to ramp up and staff a project team to finalize the specifications and develop the replacement solution,” Loter said, adding, “I completely understand that the removal of this service makes it more difficult to contact individual staff in the City. However, I assure you that the change was made solely due to operational reasons and not to intentionally obfuscate public information.”

Even if all goes smoothly and the city restores the directory before the end of the year (a big if), that will still mean almost half a year in which ordinary citizens and journalists lack access to this basic public information. No one should have to file a public records request—or convince a gatekeeper—to find out how to contact the right person at the city.