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Staffers Say Sound Transit Refused to Bargain on Return-to-Office Policy, Use of Consultants

 

Photo of Union Station by Steve Morgan, CC BY-SA 4.0 license, via Wikimedia Commons

But Sound Transit says they’re bargaining “in good faith,” and that staffers should have known they couldn’t work from home indefinitely.

By Erica C. Barnett

For months, Sound Transit staffers have been trying to negotiate with their bosses over what they describe as return-to-office mandate and an increasing reliance on consultants rather than staff. But, they say, the regional bus and light-rail agency has refused to bargain, ignoring or rebuffing their primary demands over months of negotiations that reached an impasse

Earlier this month, Sound Transit staff who recently joined the PROTEC17 union, including internal specialists who help oversee projects and keep track of costs, packed a Sound Transit board meeting to express their disappointment in the lack of progress. One staffer who testified accused Sound Transit of “stonewalling at the negotiating table”; another said the agency was pushing an “agenda of overspending, risky contract procurement and major sweeping changes without our input.”

This past March, after more than a year of interim leadership, the Sound Transit board appointed former King County Executive Dow Constantine as its CEO.

A Sound Transit spokeswoman, Rachelle Cunningham, said the agency “is committed to respecting employees’ rights to organize and to maintaining strong, collaborative relationships with our labor partners, grounded in inclusion, respect, and shared purpose.”

One major point of contention is Sound Transit’s return-to-office policy, which requires most staffers to come in to the agency’s office in the Chinatown-International District three days a week. (Staffers say they got just 30 days’ notice of the change). Because Sound Transit told employees they could work from anywhere in Washington state during the pandemic, some moved out of the Seattle area and are now expected to commute hours to the office after working remotely for the past five years.

Staffers told PubliCola Sound Transit never gave a clear reason for the policy change. “There really isn’t a good argument, as far as our work is concerned, to force everybody into one location,” one staffer, who requested anonymity to protect their job, said. “The only argument that’s been giving is the ‘revitalization of Seattle.'” Another staffer added that Sound Transit opened two new light rail extensions successfully during the pandemic, suggesting that employees could work effectively without coming in to a physical office.

For staffers who relocated outside Seattle on the belief that Sound Transit’s remote work policy would be ongoing, the sudden return-to-office mandate could mean factoring an hours-long unpaid commute into every workday spent at Sound Transit headquarters. “For me, it means being less productive—actually getting less work done, because so much of my time is going to be spent commuting,” the first staffer said.

Cunningham said the agency started implementing it return-to-office policy at the beginning of 2025, and that “there was never a policy that stated employees could live anywhere in Washington and work remotely on a permanent basis.” The union disagrees, arguing that return-to-office is a work condition that Sound Transit needs to negotiate with represented employees.

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The second Sound Transit staffer said parts of their job are now being done by contractors who were supposed to augment, but not replace, Sound Transit staff. “I had to kick, scream and claw myself into meetings” where they were previously part of decision-making, the staffer said. “These consultants don’t know what they don’t know in terms of Sound Transit processes.”

In addition to hiring more contractors to do agency work, Sound Transit is moving toward a new contract procurement method in which multiple contractors are awarded a single contract to compete for individual jobs. They fear that this, too, could be a way of boxing out Sound Transit staff in favor of  private contractors. “Leadership is hollowing out [and moving] our public agency towards a privatization framework, replacing us with consultants,” the first staffer said.

“There weren’t a lot of answers about the need for this big change,” the second staffer added. “It’s all up in the air, it’s all new, and there has been very little communication about our place in all this. …  There’s a lack of trust in internal staff and a feeling that we’re not important to the vision for the agency.”

Cunningham said there’s been “no change” in how Sound Transit uses contractors. “The need for consultant services changes to reflect the needs of project delivery and operations, but nothing is being done differently than in the past,” she said.

After the action at the board meeting November 6, PROTEC17 director Karen Estevenin said, “we have received proposals on some of our top issues, and had a decent negotiation session. We plan to keep up the solidarity and actions until we have an agreement we can all be proud of.”

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