| Tue, Nov 13, 2018, 8:44 AM | |||
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Good Morning
Please find below the talking points regarding Sound Transit’s Fare Enforcement program and our desire to maintain the core program as it is currently designed. I attempted to put together a series of points that cover a variety of situations that might arise from questions. These talking points are not in any particular order.
Ken
· Sound Transit’s Fare Enforcement Program is a well-designed combination of policy and procedure. The program was created with input from many entities and has been implemented with procedures that ensure fairness and equity. Sound Transit’s policy and procedures are applied equally to all persons regardless of their age, race, religion, sex, sexual identity, economic status, immigration status, access to housing, and physical or mental disabilities.
· Our current Fare Enforcement Program is simple in it is application, simple in its fine structure, simple in the due process it provides evaders, simple in the measurement of performance and is simple to explain. We can be assured that our program, which we provide direct and consistent oversight of, is both fair and consistent. We also have over 9 years of experience and data to support these claims.
· Sound Transit has one of the transit industry’s lowest (if not the lowest) fare evasion rate and has since the inception of the fare enforcement program. Also, more than 93% of our riders surveyed feel safe while on our rail services. Both of these are directly attributed to our fare enforcement program. Couple this with that fact that we had 1.3 million fare enforcement interactions last year and only 4 substantiated complaints.
· Should Sound Transit attempt to adopt a King County Metro Transit approach to Fare Enforcement and adjudication; the following business decisions would have to be considered:
· By establishing a different set of standards and rules to individuals based on their economic standard is a form of bias and discrimination. With economic status, there is no test to confirm an individual’s economic level nor a set threshold. Fare enforcement activities would no longer be fair and consistent; FEOs would have to make a judgment call based on appearances and/or through the use of invasive questioning. This is the definition of bias-based enforcement. This type of enforcement is demeaning to the individual under question but also encourages discriminate attitudes from fellow riders not privy to these different set of standards and rules.
· It is unknown what the impact on fare compliance will be when fare enforcement is not consistently applied. The reasonable assumption is that farebox recovery and ridership will be negatively impacted as adenoidal evidenced by light rail and street car systems that do not have either a consistent fare enforcement program or after a fare enforcement programs were reduced in scope and scale.