Tag: mobile showers

Health, homelessness, human services, King County, Morning Fizz

Morning Fizz: Smoke Shelter Closes, HSD Apologizes, and City Ditches Gold-Plated Shower Vendor

Today’s Morning Fizz:

1. The onset of hazardous air quality conditions led King County to open up a little-known site in SoDo this week—not as a full-time homeless shelter, but as a temporary smoke shelter serving about 100 people. But demand was greater: The shelter, located inside a former Tesla dealership the county is leasing from developer Greg Smith, had to stop taking referrals on Monday, citing lack of staff to expand the site to its full capacity of around 300 beds. The shelter will close today and remain on call as a potential isolation and quarantine site should hospitals become overwhelmed by COVID-19 cases in the future.

According to King County Department of Community and Human Services director Leo Flor, staffing is a significant bottleneck at every current shelter, making it hard to increase the number of beds available even when there is plenty of room, as is the case at the massive former showroom in SoDo.

“Staffing has been one of the critical constraints on this system since February,” Flor said. One reason it’s hard for agencies to staff up to expand shelter capacity right now, Flor added, is that the federal money that pays for COVID-specific shelters is temporary—people would rather have jobs with some guaranteed longevity than a three-month gig that could be extended to six.

But the county’s conservative approach to COVID plays a role, too. The SoDo site was originally designed as an isolation and quarantine site (with HVAC and filtration systems that help prevent disease transmission as well as smoke inhalation) and could still be used for that purpose. So could a similar facility in Bellevue, which remained empty this week as smoke settled over the region. “We need a system that can flex, if we start to see increases in the prevalence of the virus, [to accommodate] that can’t be housed in their own homes,” DCHS housing and community development division director Mark Ellerbrook said.

The long-term purpose of the SoDo site is unknown, although the county has reportedly been working on plans to convert it to enhanced 24/7 shelter.

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If you don’t wish to become a monthly contributor, you can always make a one-time donation via PayPal, Venmo (Erica-Barnett-7) or by mailing your contribution to P.O. Box 14328, Seattle, WA 98104. I’m truly grateful for your support.

2. The social media manager for the Seattle Human Services Department (whose name I am not printing, since he is not a public figure) was reprimanded and relieved of his Twitter and Facebook duties after posting a series of sarcastic, borderline hostile responses to people raising questions about the city’s response to homelessness.

For example, in response to someone who said the city should house people instead of relying on temporary shelters, @SeattleHSD responded that it was “reckless and irresponsible” of them to suggest that simply moving every single unsheltered person into an apartment would solve the problem” of homelessness.

When someone tweeting asked a question about the terminology HSD uses to refer to people experiencing homelessness, @SeattleHSD responded, “Unfortunately, there are people on Twitter and in the media who like to complain and spin misinformation when what we say to the public doesn’t match exactly with internal data or communications even when it is just making these kinds of distinctions.”

And when several people questioned the city’s relationship with the historically anti-LGBTQ Salvation Army, @SeattleHSD responded defensively, implying that the tweeters did not understand how shelter contracts work and snapping at one, “If you are aware of a local organization with trained staff that is prepared to operate a new 24/7 shelter, please go right ahead and share that information with us.”

This is the second time in less than four months that the HSD staffer behind the account has lashed out at critics. In late May, after a controversial homeless encampment removal, the staffer spent the better part of a day scrapping with random people who opposed the sweep, often dismissing criticism with sarcastic and heated language.

On Thursday afternoon, the Human Services Department tweeted out an apology for the “content/language/tone” of the tweets. The person who posted the apology tweet closed the replies, eliminating the public’s ability to comment directly (if not indirectly) on the outburst.

3. As we noted in Fizz on Tuesday, the city just ditched its high-cost mobile shower vendor, VIP Restrooms, for three new contracts —two with United Site Services, for two shower trailers at King Street Station and the Green Lake Community Center, and one with OK’s Cascade Company, for a trailer at Seattle Center.

While difficult to compare directly because different things are included in each contract (for example, two of the trailers don’t require daily pumpout services because they’re connected directly to the city’s sewer system), the two new contracts are both less expensive than VIP, which charged the city ultra-high prices when mobile showers were in high demand at the beginning of the pandemic.

According to Seattle Public Utilities, the United trailers—not counting pumpouts, staffing, and materials such as towels and toilet paper, which add significant costs to the flat rental fee—will cost between $6,000 and $7,000 a month, and the OK’s trailers (with all the same caveats) will cost just over $16,000. Altogether, the three contracts are providing 15 shower stalls. VIP’s bid to continue its existing contract was a little over $19,000 a month. For comparison, in March, as I reported, the city put nearly $30,000 on a credit card to rent two three-stall VIP trailers for just one week.

As a procurement agent for the city noted drily on the letter transmitting the United contract, “At the start of the COVID-19 emergency, we were only able to find shower trailers from VIP Restrooms due to high demand and short supply. The demand/supply issue still exists but we were able to obtain quotes from two other suppliers that offer the trailers at a lower price.”

City Hall, Featured, homelessness, human services, Mayor Durkan, Morning Fizz

City Spends $150,000 on “Street Czar”; Mobile Shower Immobilized; Human Service Contracts Extended
Activist Andre Taylor speaks to reporters inside the Capitol Hill Organized Protest zone in June.

Today’s Morning Fizz:

1. The city of Seattle has signed a $12,500-a-month contract with Not This Time, the grassroots group founded by community activist Andre Taylor after his brother, Che Taylor, was shot and killed by two Seattle police officers in 2016. The contract includes office space in the city’s Municipal Tower.

Under the contract, the city will pay Taylor a total of $150,000 over 12 months to act as a “Street Czar” providing “community safety de-escalation services”; to “provide recommendations to the City on de-escalation, community engagement, and alternatives to policing”; and to continue Not This Time’s Conversation With the Streets program, among other responsibilities.

The contract says that Not This Time will work on “urgent de-escalation of conflict and violence between the police and the community assembling in the Capitol Hill neighborhood” —an issue that was very much on the mayor’s mind when the contract was signed in June.

While Taylor was a frequent presence inside the Capitol Hill Organized Protest Zone, he did not make significant inroads among its leaders, some of whom viewed him as an outsider trying to convince them to cede ground to the mayor and then-police chief Carmen Best, who were desperate to get people to leave the area.

Taylor, who has been criticized by other activists for appearing alongside the mayor at press conferences and events, says he has little patience for “professional agitators” bent on conflict rather than coming to agreement; this is how he saw the leaders of CHOP, which helps explain why they never saw eye to eye.

Although the contract itself refers repeatedly to “de-escalation,” Taylor says the goal of the contract is really to serve as a “liaison between communities and the city” and facilitate conversations that lead to policy change.

“Street czars are people who have some credibility from the streets, that have changed their lives, [and] that are also working within the system,” Taylor says. “Seeing, around the country, the lack of these type of people, I’d seen how problematic it was and I encouraged the mayor to be forward-thinking, and she understood our concern and was in agreement with me.”

Taylor says he’s aware of the criticism that Durkan is using his organization to boost her own image as an advocate for changes to the police department. He says that isn’t his concern. “I’m not looking for a perfect person,” he says. “I’m looking for an open door and an opportunity to help my people wherever I can.”

Mayor Durkan’s office did not respond to questions about the contract, directing me first to the Department of Finance and Administrative Services and then to the Department of Neighborhoods, which technically holds the contract. Nor did her office respond to followup questions about whether she had initiated the contract, as sources inside and outside the city say she did. “Unfortunately the contract isn’t with the Mayor’s Office,” Durkan spokeswoman Kamaria Hightower said in response to questions.

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If you don’t wish to become a monthly contributor, you can always make a one-time donation via PayPal, Venmo (Erica-Barnett-7) or by mailing your contribution to P.O. Box 14328, Seattle, WA 98104. I’m truly grateful for your support.

2. If you were wondering to yourself, “What ever happened to those pricey mobile shower trailers Erica couldn’t shut up about about a couple of months ago?”, here’s your update: After the city’s contract with California-based VIP Restrooms ran out, the city signed a monthly contract with United Site Services, a national company with local offices, to provide new trailers.

The mobile showers were supposed to include one “roving” trailer that traveled between Seattle Center and Lake City. But after discovering that there was little interest in the the weekend-only Lake City location, the city decided to rotate the trailer to the University Heights Center, which is hosting a safe lot for people living in their cars.

However, that siting was short-lived; according to Seattle Public Utilities spokeswoman Sabrina Register, during a “routine move” in July, “the trailer was involved in a minor accident” and the city had to dock it at Seattle Center. The city replaced that trailer with a new one owned by Snohomish-based OK’s Cascade Company LLC in August.

Register says the city plans to start moving the new trailer from site to site in late September; a third trailer is providing showers outside Green Lake Community Center, which is undergoing renovations.

The showers appear to be getting used significantly more than the city anticipated. Compared to an expected average usage of three showers per hour, the King Street and Seattle Center sites are averaging a shower approximately every ten minutes, for a total of more than 6,500 showers since the trailers started operating in May.

SPU did not immediately respond to requests for copies of the new shower contracts.

3. Homeless service providers across King County were informed in a meeting last week that, because the city and county are significantly behind schedule in recruiting and hiring a CEO for the new King County Regional Homelessness Authority, the city and county are extending all their existing homeless service contracts through the end of 2021, and extending the COVID-era suspension of performance pay requirements—which can result in money being withheld—until the end of next year.

The authority was supposed to hire its new leader no later than September, but that has been pushed back until November at the earliest.

If this contract extension also applies to funding, that means homeless services provided through city and county contracts won’t be cut, but they won’t grow, either—which could prove problematic as eviction moratoriums expire and the ranks of people experiencing homelessness grow.

Featured, Health, homelessness

Found: One City Shower Trailer, Not Quite Open, In Secluded Location With Minimal Foot Traffic

UPDATE: Seattle Public Utilities got in touch to say that, at some point between Friday (when I took and posted photos of the King Street trailer) and today, “SPU evaluated the trailer’s lower level location at King Street Station and determined that the upper plaza is a better location. It has since been moved and is serving clients.” A spokeswoman for the utility also said that the trailer was open and served five clients on Friday. The trailer was not open at 3:30pm, when the photo above was taken, despite the fact that its official hours of operation are 10am to 4pm. I’ve asked SPU which hours the trailer was open and will update this post when I heard back.

As I reported last week, the city has been renting two hygiene trailers from a California-based company called VIP restrooms for the last two months without deploying them to provide showers to people experiencing homelessness. The city’s estimated cost to operate both trailers is just under $500,000 a month, which would work out to around $500 a shower if the trailers were providing 16 showers a day (the city’s estimate for a trailer operating for eight hours, once cleanings and pump-out periods are factored in), seven days a week.

The day after my story ran, the city announced the trailers would start providing showers on Friday, May 22, at King Street station and, on a “roving” basis, at the Lake City Community Center and Seattle Center. Instead of the full-time schedule the city initially proposed, the King Street trailer will be open from 10-4, Monday to Friday, and the Lake City/Seattle Center “roving” trailer will be at Seattle Center “typically on Tuesdays and Wednesdays” and at Lake City on Saturdays and Sundays, also from 10 to 4. Cutting hours by one-quarter will also reduce the number of showers the trailers, which will be operated by Seattle Public Utilities, by a similar percentage each day.

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On Friday, I walked down to King Street Station to see the trailer in operation. Initially, I thought it wasn’t there. But after some searching, I found it, fenced off and not in operation, in a parking cul-de-sac down a set of stairs from the station entrance and not visible from any street. There was no signage at the station to indicate that showers were or would be available in the area.

In an March 20 memo to Mayor Jenny Durkan about the location of the trailers, SPU director Mami Hara and deputy mayor Casey Sixkiller wrote that the city had chosen Occidental Park for the Pioneer Square trailer “based on trends of where unsheltered people congregate in the downtown core.” Now it’s in an area that gets no foot traffic. Much like the four library restrooms that the city reopened earlier this month, these trailers may see low use without concerted efforts to advertise their existence.