Tag: junk fees

Landlords Target Renters With Predatory Junk Fees

Photo by Tony Webster on Flickr; CC by 2.0 license

By Katie Wilson

Editor’s note: This story first appeared in The Progressive, and is reprinted here with permission.

Last summer, Seattle renter Jake Thoennes received a written notice from his landlord demanding that he remove the potted plants from his balcony within ten days. That might sound absurd, especially given that Thoennes’ lease permitted planting flowers on balconies. But here’s the kicker: The notice came with a $75 “Notice Fee.” This hefty fee was charged “for preparing and giving the notice” that the plants had to go.

When President Joe Biden announced an offensive against “junk fees” in his State of the Union address, many renters around the United States must have been nodding their heads knowingly. The nation’s 44 million renter households, especially tenants of corporate landlords, are facing an explosion of bogus fees.

Like the hidden charges that appear when you buy a ticket to a sporting event, these fees are not correlated with any tangible service being provided, or with any special effort or cost incurred by businesses. They are predatory fees that landlords charge simply because they can, and today’s rental market appears to be amplifying rather than correcting them.

Rental “junk fees” are arguably more noxious than those attached to consumer purchases. They can cause families to lose their housing and become homeless. They can tank people’s credit scores and imperil their ability to successfully apply for rental housing in the future.

Notice delivery fees like the one imposed by Thoennes’ landlord are becoming more common, according to Devin Glaser, an attorney who represents tenants in legal disputes with their landlords. “More often than not the landlords just surprise people with a fee after delivering a notice,” he said.

But sometimes a new policy is officially announced. “Hello Residents,” the property manager at Sorento Flats Apartments in Seattle began in an email to tenants in December 2022. “Sorento will now be implementing notice fees. This means that any notices given in regards to lease violations and or past due payments will accrue a notice fee. The notice fee is: $50.00 and will be issued per violation.”

In addition to imposing notice delivery fees, landlords are increasingly adding on nonrefundable charges when a tenant signs a lease. Renter Corina Pfeil paid a $300 “administrative fee” and a $162.75 “application fee” when she signed her second-year lease renewal last fall. 

This new fee, the email emphasized, is not the same as a late fee. Rather, “the notice fee will be in addition to the late fee and you will be responsible to pay both fees along with the past due balance. Thank you for your tenancy.”

In addition to imposing notice delivery fees, landlords are increasingly adding on nonrefundable charges when a tenant signs a lease. Renter Corina Pfeil paid a $300 “administrative fee” and a $162.75 “application fee” when she signed her second-year lease renewal last fall.

“They told me the administrative fee was for employee time and whatever it took to process the lease,” said Pfeil, who serves as a city council member in Kenmore. How about the $162.75? “They were never really clear about that.”

Washington Democratic State Representative Nicole Macri, a longtime advocate for stronger renter protections, explains that fees like these can be used in a discriminatory manner: “People looking for rental housing have reported to me that a landlord said something like, ‘Normally I don’t rent to people like you, but if you pay this fee, we can work it out,'” Macri said.

That means the most vulnerable renters—people with imperfect credit scores or criminal histories, as well as low-income and Black and brown families—may be the most likely to get stuck with additional fees.

Lease-signing fees like these are not a universal practice, as my own experience as a Seattle renter highlights. I’ve lived in one building since 2018 and signed five leases in that time. The property is managed by a company that oversees over 6,000 units in the Seattle area and is known neither as an especially good nor an especially bad actor; it gets a measly two stars on Yelp. But never once have I been asked to pay any kind of administrative fee for the privilege of signing a lease. Why should I? I pay a lot of rent to my landlord every single month.

“The property management did not tell me, ‘Oh, by the way, you will have to go month-to-month, you can’t sign a new lease,’” Kirkland renter Lynda Hardwick said. And that meant paying an extra monthly fee of almost $600—on top of rent and the repayment plan.

So does Pfeil. On top of the lease renewal fees, her landlord raised her rent from $1,793 a month to $2,043 a month—an increase of 14 percent. She did have the option not to sign a new fixed-term lease. Instead, she could have let her tenancy convert automatically to a month-to-month lease. But, she said, “if I went month-to-month it would be $817 a month more.” Her rent would have jumped to $2,860, or a total increase of nearly 60 percent.

Month-to-month fees are not a new phenomenon, but Glaser and other attorneys I spoke with said they appear to be increasing in prevalence and magnitude. In part, this may be a response to regulation. In 2021, the Washington State legislature passed a Just Cause Eviction law, requiring landlords to cite a good reason when evicting a tenant. This law, however, exempts many fixed-term leases, allowing landlords to force a tenant out at the end of a lease for no stated reason. The exemption creates an extra incentive for landlords to keep tenants on fixed-term leases, and charging prohibitive month-to-month fees is one way to do that.

But some landlords seem to be pushing tenants into month-to-month leases with outrageous fees. A landlord will simply let a tenant’s lease expire without offering a new one, and months later the tenant will be informed that thousands of dollars in month-to-month fees have been accumulating on the ledger. This is also illegal, since Washington state law requires sixty days’ written notice of any rent increase, and a number of local jurisdictions have established even higher notice standards.

Lynda Hardwick, a renter in Kirkland, found herself trapped in a different way. After losing a major source of income during the COVID-19 pandemic and falling behind on rent, she worked out a repayment plan with her landlord. When her lease expired last fall, with $1,800 left to pay off, she got a nasty surprise: She couldn’t renew her lease.

“The property management did not tell me [upfront]… ‘Oh, by the way, you will have to go month-to-month, you can’t sign a new lease,’” she said. And that meant paying an extra monthly fee of almost $600—on top of rent and the repayment plan. Continue reading “Landlords Target Renters With Predatory Junk Fees”