Tag: hygiene trailers

The City Has Been Renting Two Shower Trailers Since March. If They Open, Each Shower Could Cost $500.

Image via VIP Restrooms.

This post has been updated to reflect the fact that the city’s estimate of 16 showers per day was for each trailer, not for both trailers combined. This changes the total cost per 15-minute shower to $500 each, not $1,000, a change that has also been reflected in the headline. 

On March 10, Seattle Human Services Department director Jason Johnson sent a memo to Mayor Jenny Durkan proposing to spend $1.3 million from the city’s 2020 budget to “rent up to five” mobile shower and restroom trailers to  serve people experiencing homelessness during the COVID-19 pandemic. The city council added the money to Durkan’s proposed budget last year to buy five shower trailers outright, but the mayor’s office didn’t take action until the COVID-19 pandemic was well underway. By the time the city started looking for trailers, many other cities were doing the same.

Eventually, the city rented two three-stall units from a California company called VIP Restrooms, securing a last-minute credit limit increase to charge the first week’s rental fee of $28,700 on a city credit card. That eclipsed what King County was paying for similar, but much larger trailers, and the city’s outlay continue to rise week after week, while the trailers sat unused. As of this afternoon, both trailers remain in storage, and have not provided a single shower since the city first started paying for them back on March 26, nearly two months ago.

A series of emails shows city staffers scrambling to increase the credit limit on a city MasterCard to pay for the trailers before another city could snag them. “We are trying to both rent and procure sanitation trailers, along with every other major city,” SPU director Mami Hari wrote. “Suppliers are demanding cash/credit card/check and will not accept PO’s. The available pool diminishes each day and we have a bead on 2 trailer rentals and a couple for purchase.”

Last month, I reported that the trailers would  “likely cost the city hundreds of thousands of dollars a month,” based on an estimated cost of $36,000 per month just to rent the trailers, plus a range of potential costs to pump out wastewater and an unknown cost to hire security and staff for each unit.

The documents from SPU show that this estimate was, if anything. According to memos and spreadsheets created by the city to estimate costs for FEMA reimbursement, the monthly cost for rental, wastewater, and materials will be around $159,000, with pumpout costs at the low end of the city’s original range. Staffing the trailers, according to the city, will add another $333,000. That’s a total cost of $484,000— nearly half a million dollars a month for two rented hygiene trailers that will provide, according to the city, between 16 and 24 individual showers per day. If the showers operate every day (not a given), and provide 16 showers each per day, that works out to a cost of about $500 per shower.

 

This spreadsheet has been altered to remove unrelated costs for portable toilets. The unaltered spreadsheet, with the additional numbers in place, is available here.

Since the city has not actually used the trailers since paying for them on March 26, of course, the actual cost has been lower. But that’s the same logic that enables the city to claim that it is paying less than expected for the 155 rooms it has rented out at the Executive Pacific Hotel in downtown Seattle. As long as the rooms are empty, the city doesn’t have to pay for food. As long as no one is using the showers, the city doesn’t have to pay for water and staffing.

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SPU’s records show that as the pandemic began shutting things down from coast to coast, the city became increasingly desperate to get their hands on showers—any showers. A series of emails on March 26 shows city staffers scrambling to increase the credit limit on a city MasterCard to pay for VIP’s trailers before another city could snag them. “We are trying to both rent and procure sanitation trailers, along with every other major city,” SPU director Mami Hari wrote in a mass email to mayoral, council, and city finance staff. “Suppliers are demanding cash/credit card/check and will not accept PO’s.  The available pool diminishes each day and we have a bead on 2 trailer rentals and a couple for purchase.”

Three hours later, the city’s charge had gone through, and the trailers were on their way to Seattle.

SPU spokeswoman Sabrina Register confirmed, “There was a shortage of available hygiene trailers for purchase because of the pandemic and we couldn’t secure any trailers without prompt payment. In order to move more quickly, we used a City-issued credit card to secure two trailers in Southern California.”

Since the city has not used the trailers since paying for them on March 26, the actual cost has been lower. But that’s the same logic that enables the city to claim that it is paying less than expected for the 155 rooms it has rented out at the Executive Pacific Hotel in downtown Seattle. As long as the rooms are empty, the city doesn’t have to pay for food. As long as no one is using the showers, the city doesn’t have to pay for water and staffing.

The city considered many potential locations for the trailers, documents obtained through a records request reveal, including Wallingford, City Hall Park, the downtown library, and Regrade Park in Belltown. (Much of the information reported here comes from documents provided by Seattle Public Utilities in response to a records request. The Human Services Department, which was initially in charge of the shower program, has not yet provided records in response to a similar request.) The city’s latest plans would place the trailers outside the Exhibition Hall at Seattle Center and in front of King Street Station in Pioneer Square. It’s unclear exactly when and whether this will happen, although recent chatter indicates that the Seattle Center site could finally open in the next week.

City maps show one shower trailer at Seattle Center’s Exhibition Hall, which is currently functioning as a shelter.

Not everyone was on board the mobile shower bandwagon,. On April 2, one day before the trailers were schedule to arrive, Hara and SPU strategic advisor Danielle Purnell sent a memo to Deputy Mayor Casey Sixkiller raising questions about whether the shower trailers were really the best option. “As SPU researched shower trailer operational plans, it was discovered that experienced mobile shower providers in San Francisco, Los Angeles, Oakland and Denver have suspended operations due to COVID-19 siting pandemic safety and transmission concerns,” the memo said. (Emphasis in original).

Instead of opening showers, the memo continued, the city could consider handing out “enhanced hygiene kits” with body wipes and sanitizer, doing more outreach about the existing showers that remain open, or offering “safe, controlled shower and hygiene services utilizing large scale locker room and shower facilities at volunteering universities, public high schools, health clubs, churches, etc.”—something advocates for people experiencing homelessness have pushed for.

The list of alternatives to mobile showers is listed from least to most expensive, with the most expensive being “seeking emergency sheltering agreements with major hotels (i.e. Westin, Hyatt, Sheraton) similar to efforts in Oakland, Chicago, UK and others.”  However, it should be noted that hotels offer a few more amenities besides showers, including a bed and a safe, secure place to stay. Mayor Durkan has rejected this option repeatedly, preferring to move people into “de-intensified” mass shelters where they sleep six feet apart but share bathrooms and common areas.

SPU also expressed concern that showers, as well as portable toilets, would be magnets for illegal activity, such as “drugs, prostitution, [and] vandalism.”

The city plans to seek FEMA reimbursement for the cost of the shower trailers as well as portable toilets that were rolled out in April. About $1.5 million in funding will come from the original budget line item for mobile showers, plus about $250,000 that was supposed to expand shower services for homeless people at community centers.

County Rents Hygiene Trailers for a Fraction of What the City Is Paying

Hygiene trailers at King County’s COVID assessment and recovery site in Shoreline.

King County, which has opened isolation, assessment, and recovery sites in several locations in and outside Seattle, will pay a fraction of what the city of Seattle is paying to provide mobile toilet and shower trailers to people staying at these locations, The C Is for Crank has learned.

Between March and April, the county is spending, on average, $60,000 a week on to provide 36 shower stalls at three locations, including staffing, maintenance, cleaning, supplies, and other costs, while the city will spend as much as $43,000 a week plus staffing, security, maintenance, cleaning, supplies and other costs, to provide six shower stalls at two locations. 

As I’ve reported, the city council added $1.3 million to the city budget last November to purchase five shower and hygiene trailers, but the city’s Human Services Department did not begin trying to procure them until mid-March, after the COVID-19 epidemic forced the closure of private businesses and public buildings with restrooms and showers. By that time, according to the city, there were no shower trailers available locally, and the original plan to buy trailers rather than rent them had to be scrapped.

Between March and April, the county is spending, on average, $60,000 a week on to provide 36 shower stalls at three locations, including staffing, maintenance, cleaning, and other costs, while the city will spend as much as $43,000 a week plus staffing, maintenance, cleaning, and other costs to provide six shower stalls at two locations. 

The city eventually found two trailers available for rent from a company in California, at a cost of $36,000 per month, plus $14,000 in hauling costs, between $5,700 and $34,200 a week to pump out wastewater, an unknown amount for supplies, and a “significant” but unknown amount to hire additional staff to provide security, cleaning, and maintenance. The city is currently paying a private contractor $90 an hour for each of the guards who patrol its homeless shelters at community centers, so it’s likely that even if maintenance, cleaning, and direct-service staff receive minimum wage, the additional staffing costs will add thousands more to the weekly cost of each site.

None of the six city-funded shower stalls are technically ADA-compliant. A spokesman for the city said that one shower at each location will accommodate people who “need a larger stall.”

Again, these are rough estimates—the city did not provide any information about how much it will cost to staff, patrol, maintain, clean, and supply the trailers, so none of this information is exact—but the costs are sure to be substantial, and substantially more than what the county is paying.

Now let’s look at the county’s numbers, which are more inclusive of all costs and therefore more exact. According to a spokesman for the King County Department of Executive Services, King County has paid three companies a total of $270,000, over a period of about one month, to provide 20 hygiene trailers, including 36 showers, six of which are fully ADA-compliant.

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During this unprecedented time of crisis, your support for truly independent journalism is more critical than ever before. The C Is for Crank is a one-person operation supported entirely by contributions from readers like you.

Your $5, $10, and $20 monthly donations allow me to do this work as my full-time job. Every supporter who maintains or increases their contribution during this difficult time helps to ensure that I can keep covering the issues that matter to you, with empathy, relentlessness, and depth.

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Like the city’s, these are rental units, and (also like the city’s) they are not all up and running yet, but the cost, according to the county, includes supplies, maintenance, cleaning, and pump-out services. Because the showers are at existing facilities, they don’t come with extra security (security costs are rolled in to the cost of the larger sites), but otherwise, the trailers are comparable to those provided by the city.

To break it down in a bit more detail, here is what the county has gotten for its $270,000:

Seven trailers at an assessment and recovery site in Shoreline, including 17 showers, one of them ADA-compliant. (Effective date: March 13)

Nine trailers at an assessment and recovery site in Eastgate, including 17 showers, one of them ADA-compliant. (Effective dates: March 20 and April 2)

Two trailers at a not-yet-opened assessment and recovery site in SoDo, including 2 ADA-compliant showers, with more likely to come when the site gets up and running, according to the county. (Effective date: March 27).

Assessment and recovery sites are for people who have COVID-19 and do not require hospitalization, but do not have the ability to shelter in place at home. This includes people experiencing homelessness as well as anyone who can’t go home safely because, for example, they live with someone who is immunocompromised or in another vulnerable category.

The county has declined to speculate on why they are paying so much less for hygiene trailers than the city, but one reason could be that the companies they are using—Snohomish-based OK’s Cascade and Seattle-based United Site Services—are local. The company the city is using, VIP Restrooms, is based in California.

Seattle Pays Premium for Shower Trailers, Regional Leaders Still Support Mass Shelter Over Hotels

 

Hygiene trailers at King County’s COVID assessment and recovery site in Shoreline.

1. Two mobile hygiene trailers that the city of Seattle is renting from a California-based company called VIP Restrooms will likely cost the city hundreds of thousands of dollars a month to operate, Seattle Public Utilities confirms. The city budget adopted last year included funding to purchase and operate five mobile hygiene trailers, which include showers and toilets, at an estimated cost of $1.3 million, but the mayor’s office and the Human Services Department, which oversaw the project until SPU took over last month, did not start working to procure them until mid-March, when the COVID-19 epidemic was already underway and most of the available trailers had been snapped up by other jurisdictions.

The city paid $14,000 to tow the two trailers from California to Seattle, according to a spokeswoman for SPU, and will pay $36,000 a month to rent them from VIP Restrooms. On top of that base cost, the city will pay between $22,800 and $136,800 a month to pump out wastewater, depending on how many times the water is pumped out per day (the estimates range from once to six times daily), plus an unknown amount to clean the showers after each use, “significant costs” for cleaning and maintenance staffing, and additional money for “security [and] cleaning and hygiene supplies like towels, shampoo and soap,” according to SPU.

Security costs can be considerable, perhaps especially during the pandemic. For example, the city is currently paying Phoenix Security Corp $120,000 a month, or $90 an hour, to maintain 24-hour patrols at two “redistribution” shelters at community centers, each containing 50 guests from  existing shelters run by nonprofits such as the YWCA, Catholic Community Services, and Compass Housing. While it’s unclear whether the city plans to hire Phoenix guards to patrol the restrooms as well, Phoenix recently placed a large number of ads for new armed and unarmed security guard jobs in Seattle, starting at $17 an hour.

The city paid $14,000 to tow the two trailers from California to Seattle, and will pay $36,000 a month to rent them from VIP Restrooms. On top of that base cost, the city will pay between $22,800 and $136,800 a month to pump out wastewater, plus an unknown amount to clean the showers after each use, “significant costs” for cleaning and maintenance staffing, and additional money for security and supplies, according to SPU.

Other cities provide mobile showers at much lower cost. For example, in Los Angeles, a nonprofit group called Shower of Hope operates showers at 24 sites at a much lower cost than the price Seattle is paying for its temporary shower trailers. Mel Tillekeratne, the founder and executive director of Shower of Hope, says the trailers themselves typically cost about $30,000 to buy, although “you could buy a high-end one for $60,000,” plus about $1,200 each to operate per day. Shower of Hope trailers don’t operate every day, but if they did, that would work out to about $36,000 in operating costs every month, a price tag that includes staffing (usually, shower staffers make $16 an hour, but Shower of Hope has bumped that up a few bucks during the COVID-19 outbreak).

Tillekeratne says he thinks cities like Seattle are being gouged by private companies because so many cities are scrambling to provide services during a crisis that they should have taken care of years ago. “This is decades of neglect that now they’re paying a premium to address,” he says.

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During this unprecedented time of crisis, your support for truly independent journalism is more critical than ever before. The C Is for Crank is a one-person operation supported entirely by contributions from readers like you.

Your $5, $10, and $20 monthly donations allow me to do this work as my full-time job. Every supporter who maintains or increases their contribution during this difficult time helps to ensure that I can keep covering the issues that matter to you, with empathy, relentlessness, and depth.

If you don’t wish to become a monthly contributor, you can always make a one-time donation via PayPal, Venmo (Erica-Barnett-7) or by mailing your contribution to P.O. Box 14328, Seattle, WA 98104. Thank you for reading, and supporting, The C Is for Crank.

In Seattle, Low Income Housing Institute director Sharon Lee says the shower building LIHI installed at its tiny house village in Interbay, which is hooked up to plumbing and electricity, cost about $50,000; a shower trailer with a gray water tank at Camp Second Chance in West Seattle cost between $25,000 and $30,000, plus about $1,200 a month to pump out gray water from the showers.

“For the price they’re renting [them for], we could just build them,” Lee says. Last week, Lee sent a letter to Mayor Jenny Durkan and the Human Services Department offering to “build hygiene facilities and locate them in Sodo… Rainier Valley, Capitol Hill, and elsewhere,” to staff existing public restrooms in Pioneer Square and at pools in Ballard and the Central District, and to open up more tiny house villages around the city. Lee says she has not heard back from the mayor’s office or HSD.

2. As the city of Seattle pays hundreds of thousands of dollars staffing and patrolling spaces where homeless people sleep head to toe, with six feet separating them from the people to their right and left, advocates have repeatedly made the point that congregate shelters do not allowed the social isolation that housed people are told to practice if they want to avoid COVID infection. In LA, mayor Eric Garcetti threatened to commandeer hotel rooms if the hotels didn’t make them available for homeless people.

Here in Seattle and King County, however, only a relative handful of people experiencing homelessness have been able to access hotels (well, motels) as an alternative to large mass shelters. Earlier this month, about 390 clients of three shelter providers moved to three motels in Renton, Bellevue, and SeaTac, a scant 3 percent of the county’s homeless population of more than 12,000. The city of Seattle rented out a high-end downtown hotel for first responders at a cost of around $1 million a month, but has preferred to move people from crowded shelters into slightly less crowded ones, rather than give them their own hotel rooms.

During a press briefing last week, King County health officer Jeff Duchin responded to a question about hotels by reiterating the Centers for Disease Control’s guidance for congregate shelters. Snohomish County’s Public Health Officer, Chris Spitters, said his county is promoting “widespread use of hotel/motel vouchers at an unprecedented rate,” but added that motel vouchers can have “side effects. … It’s definitely a good disease control tool to disaggregate and spread people apart. On the other hand, it moves them away from services that, in the long run, they need, so it’s a real challenge to find the balance.”

3. Meanwhile, a 180-bed “shelter tent” that deputy mayor Casey Sixkiller mentioned during a contentious public meeting about hygiene services for unsheltered people may not materialize. Homeless advocates I spoke to this week and last say that Sixkiller’s offhand comment that “we are siting a shelter tent here in the city for 180 individuals” was the first they’d heard of such a proposal, and a spokeswoman for the Salvation Army, which was supposed to staff and run the tent, would say only that “the project has been discussed [but] is not yet confirmed.” Kamaria Hightower, a spokeswoman for Mayor Durkan’s office, responded to my questions by saying, “the City is having conversations about options and there is nothing else to share at this time.”