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The first online-only news site in state history to get media credentials to cover the state capitol and Seattle city hall, PubliCola has been called a “must-read” by the Seattle Post Intelligencer and a hot “New Media Mover and Shaker” by Seattle Magazine—which also cited our own Erica C. Barnett as the city's No. 1 news nerd.

Reports: Metro Has “Saved” 81,000 Hours, Light Rail Ridership Lags Projections

Two new reports show that King County Metro “saved” just over 80,000 hours of service in the past year through “scheduling efficiencies”, and that ridership on Sound Transit’s central Link Light Rail continues to lag behind projections.

The Metro report (via PS Transit Operators) resulted from an audit last year suggesting ways Metro could save money by running buses more efficiently. King County has directed Metro to cut service by a total of 200,000 hours by 2011, with 125,000 of that coming from efficiencies and the rest from actual cuts.

The changes have cost Metro in terms of how well the bus system performs. In 2010, the number of buses that showed up on time (defined as between one minute early and five minutes late) slipped from 80 percent in fall 2009 to 77 percent in summer 2010—meaning that 23 percent of the time, a bus arrives more than five minutes late. (Buses starting out at Metro’s Ryerson Base in SoDo had the worst performance—they were only on time 73 percent of the time).

The report attributes some of the change to a new methodology for calculating on-time performance. Still, the report also shows that the number of buses leaving their terminals late rose steadily, from 10 percent in fall 2009 to 13 percent in summer 2010.

From drivers’ perspective, the amount of “recovery time” at the end of a route and the length of layovers went down slightly. And the average amount of “deadhead” time—time when drivers are driving an empty bus to or from a base—actually increased, to a little more than a third of a mile for every mile buses were carrying passengers.

Sound Transit’s third-quarter report, which also looked at ridership on services like express buses and Sounder trains found that while ridership was up from last year (from 14,680 in the third quarter of 2009 to 23,762 this year), those numbers aren’t really comparable because rail service just started in July 2009, and only went to the Tukwila station instead of all the way to SeaTac Airport. Overall, the number of riders remained lower than projected, and reached “a peak in July and taper[ed] off during August and September.” At this point, Sound Transit seems unlikely to meet its target of 26,000 average riders per day.

The report also found that light rail was on time about 79 percent of the time—comparable to Metro bus service, but nowhere near as reliable as Sounder commuter rail (on time about 98 percent of the time) and Sound Transit express bus service (on time 89 percent of the time). In happier news, the number of customer complaints per rider was lower on light rail than on any other service Sound Transit offers except its mile-long Tacoma Link rail line in Tacoma; and there were no preventable accidents.


  • http://spifflines.blogspot.com/ John Bailo

    Current population trends show that Seattle is overweight in transit spending and infrastructure.

  • Anonymous

    When were these ridership projections done – and were they adjusted for the effects of the recession? At 2007 or 2008 employment levels ridership would likely be at or above the projected level.

  • Jakers

    data, data, anyone??

  • Blue Light

    The real people aren’t behaving like SimCity characters?

  • http://spifflines.blogspot.com/ John Bailo

    Uh, like, it’s called The Census and all?

  • http://spifflines.blogspot.com/ John Bailo

    Yes, and so here they are making every excuse in the book for the world’s most expensive per mile light rail system, while meanwhile trying to squeeze every penny out of a very effect and low cost bus system.

  • http://www.twitter.com/joeszi Joe Szilagyi

    Oh, you mean those numbers that won’t be released till 2011? Are you capable of any arguments not made from strawmen made from whole cloth that you imagineered into being?

  • Grover

    “At this point, Sound Transit seems unlikely to meet its target of 26,000 average riders per day.”

    That is really funny. When did ST set that target? Sound Transit keeps moving the goalposts to make their “target” ridership easier and easier to hit. And they still are not going to come close to their most-recent, lowest target.

    What about this target from 2000, in a Seattle Times Op-Ed piece written by then-Sound Transit vice chair Greg Nickels:

    http://community.seattletimes.nwsource.com/archive/?date=20000211&slug=4004270

    “The all-electric Link light-rail system will carry at least 105,000 riders a day – equal to a 12-lane freeway – and do it pollution-free. Tacoma will be making state history in 2002 by introducing the first Link light-rail line, and by 2006 the 21-mile system connecting SeaTac, Tukwila and Seattle will be up and running, possibly going an additional three miles to the Northgate Transit Center if additional funding is secured.

    So, ST has moved their target from 105,000 riders per day in 2006, to 26,000 boardings per day in 2010, and they won’t come close to hitting that latest, tiny number.

    Where is our 21-mile system? Where are our 105,000 riders per day?

    What an insanely expensive joke Link light rail is.

  • Anonymous

    Bailo, acknowledging the fact of a drastically shrunken economy isn’t “making every excuse in the world,” it’s recognizing reality. Try it sometime.

  • http://pstransitoperators.wordpress.com/ Jeff Welch

    I know of no census data that supports your claim that Seattle is overspending on transit and infrastructure. Support?

  • http://pstransitoperators.wordpress.com/ Jeff Welch

    Don’t tell the guys at Seattle Transit Blog. They think that SIM city is REAL! The 1995 version anyway.

  • http://www.twitter.com/VeloBusDriver VeloBusDriver

    … and yet, Link Light Rail’s per boarding cost keeps dropping. $6.53 vs $7.65 last year. ST Express Bus – $7.47 per boarding in 3Q 2010 vs $6.27 in 3Q 2009.

    Despite being in the worst recession since the Great Depression Link’s ridership continues to grow, I’d call that a success. Still too early to call it either way though and bus operating costs are volatile due to diesel prices.

  • JimV

    Am I reading this right?
    It costs around seven dollars for every ride?
    Ten rides a week costs around $70.00?

    What kind of clowns are running this business?
    Oh, I forgot. It’s just tax money. No problem.
    Time to raise the gas tax.

  • Rohr

    Don’t forget that Light Rail has no reliable way for counting trips, since they have no reliable way for charging for trips. As an infrequent rider, I have found myself on the train without paying at least a couple of times since the location for swiping your Orca card can be counter-intuitive.

  • Grover

    Link light rail cars have automatic counters over each door. ST counts everyone who boards Link trains, even those who do not pay. ST even counts their own employees, such as the people who check fares, as “passengers” on Link light rail.

    The Link ridership numbers do not come from counting paid fares, as bus ridership numbers do.

  • Grover

    Central Link light rail has replaced a few METRO bus routes — not ST Express bus routes. The Metro bus routes that Link lite trains have replaced had cost per boarding of about $3.30. So, Link light rail has operating costs about TWICE AS HIGH as the Metro buses it replaced.

    And Link light rail is 10 minutes slower between downtown and the airport than the Metro #194 bus which it replaced.

    Since July, Link ridership has fallen each successive month.

    You call this a “success”?

  • Brent

    Everyone has missed the serendipity here: Cut some of the south King County bus routes off at Rainier Beach Station, enabling the efficiency goal to be met *and* simultaneously increase ridership on Link.

  • Anonymous

    “ST even counts their own employees, such as the people who check fares, as “passengers” on Link light rail.”

    Have you ever received confirmation from ST that they don’t correct for employees?

  • http://www.twitter.com/VeloBusDriver VeloBusDriver

    You should have added “when traffic is clear” to your comparison of Link and the #194.

    I call the fact that per-ridership costs are dropping a success, but feel free to add “so far” to my statement. Let’s chat again in 5 years or so or before the ST3 vote, whenever that is. Until then, your chicken little routine is getting old.

  • Grover

    How is it a “success” that Link light rail costs twice as much per boarding as the Metro buses it replaced? That is a failure in anyone’s book.

    Per-boarding costs were dropping through the 3rd quarter because ridership in the 3rd quarter was higher than in the 1st or 2nd quarters. Ridership in October and November was both below every month in the 3rd quarter, suggesting that the operating cost per boarding in the 4th quarter might be higher than it was in the 3rd quarter. Althout, due to the pathetic ridership, Sound Transit reduced the number of light rail cars it operates at night, which might reduce oeprating costs for the 4th quarter somewhat.

    My comparisons of Link to the 194 were comparing average trip times. These include the times when the 194 was slowed by traffic, and also the times when Link was slowed by problems Link trains have on a regular basis. On average — including the occasional slow trips on both modes — the 194 bus was about 10 minutes faster than Link liight rail between downtown and the airport.

  • Grover

    Sound Transit has never commented on details of their ridership counts at all, as far as I know. All they say is that there are atomatic counters above all the doors on about 30% of Link cars and that these counters count everyone who boards and deboards Link cars. That includes not only fare checkers, but also security personnel who ride Link between stations inside the downtown tunnel (trips of no more than one mile, and often just 1/3 of a mile), track maintenance personnel, supervisors, etc.

    The automatic counters also occasionally will count a large piece of lugger as a passenger. I suspect they also somtimes will count a large dog as a passenger, and people do sometimes take large dogs on Link trains.

    If you can find someplace where ST says that they correct for employees riding Link trains, I would be glad to take a look at it.

  • Barleywine

    Why does it always seem like the same people who are quick to point out low ridership numbers on the train are the same people who object to density around the stations?

    Is it a coincidence?

  • http://spifflines.blogspot.com/ John Bailo

    All the growth is in the south Sound, around Oly.

    Where’s their 2 billion dollar tunnel and $165 million a mile light rail and 5 billion dollar bridge?

    We’re spending money on all the wrong things.

  • http://spifflines.blogspot.com/ John Bailo

    I notice the lack of replies to your well researched post…and I thought I had read the number of expected riders was higher…but didn’t realize it was FIVE TIMES higher than what they are claiming now.

    Seriously, I think the Local Yokels around her count on Seattle being so out of the way that no one will ever notice their chicanery and double dealing.

  • Anonymous

    Norman/Grover, you are disingenuous beyond belief. Yes, the automatic count surely differs from an actual count. Of course it does. As has been pointed out to you time and time and time again on STB, the ridership numbers Sound Transit publishes are NOT the raw data from the automatic counters. Sound Transit, as Oran has been pointing out to you for over a year, uses the automatic counters in conjunction with manual counters, statistical modeling, and industry standard procedures to arrive at a ridership estimate. I believe ST spokesman Bruce Gray even stepped in once to explain this to you.

    And I don’t know whether you’re willfully lying or have forgotten, but Oran has also explained to you that this is precisely how Metro and ST calculate bus ridership.

  • Grover

    That is total B.S. from Jason Mitchell.

  • Grover

    It was Erica C. Barnett who, on this site, pointed out the low ridership numbers on Link light rail.

  • Barleywine

    I “liked” instead of “replied.”

    Erica reports.
    The anti-density people are the ones that gloat over, and cause, the low ridership numbers. And pray somebody gets hit.

  • Anonymous

    Ha! Total B.S. my B.Hind. Out of arguments, you turn to lazy insults. Classic Grover/Norman/Copernicus/McMurphy. LOL.

    I made two points. First, that you were being disingenuous at best when you claimed above that you know for a fact Sound Transit counts luggage and employees in its ridership reports. Here’s one of many threads where Oran explains to you that the automatic counters are only one of the tools ST uses to make ridership estimates: http://seattletransitblog.com/2010/02/02/ridership-error-in-your-favor/.

    To save you the searching time, here’s what Oran told you in that thread on February 10, 2010, at 3:58 p.m. “They (ST) use automatic counters and statistical modeling and follow industry standard procedures. They have the raw data and they can be adjusted to correct for such anomalies.” You’ve been told the exact same thing on numerous occasions, and have never questioned it.

    My second point was you’ve either forgotten what you’ve been told or were outright lying when you claimed above that bus ridership in Seattle is determined by “counting fares” as opposed to using automated counters.

    In the same thread linked to above, you specifically asked Oran—at 4:32 pm on February 2, 2010: “I don’t know how Metro counts ridership. Where are the automatic counters on Metro buses? I have not seen them. They have them on all doors of every bus? If not all buses, then which buses have them, and where are they? Above the doors, as on Link?”

    Forty-two minutes later, Oran replied, “Roughly a third of Metro’s entire fleet (same proportion as Link) have automatic passenger counters. They have a tiny sticker on the outside saying “APC”. They used pressure mats but most have infrared counters mounted above the rear doors and a cross beam at the front door. The buses are rotated such that at least every trip is sampled once per service change period.”

    So were you lying, or did you forget these conversations, or what? LOL.

  • Shanghai Dan

    2007 unemployment rates were around 5%; now it’s at 9.3%. The light rail is under projection by 11%. It’s not the recession that’s the issue, it was the overly optimistic projection.

  • Shanghai Dan

    How convenient to forget the construction costs of the dedicated right-of-way for the light rail. Assuming 5.3 million riders now – and 100 million over the next 20 years – you’ll have $26 in cost PER TRIP; $52 per round trip on the light rail.

    Of course, including the dedicated costs for light rail (unlike roads which could be used by buses, cars, bikes, etc) completely destroys your argument…

  • joel

    ugh this site has been invaded by nimbys it’s like reading the seattle times comment blog.

  • http://www.twitter.com/VeloBusDriver VeloBusDriver

    Look, I’m not a rail fanatic by any means. I drive buses and really enjoy my job. If you want to talk about a user-fee based road system with dedicated HOV/HOT 3+ lanes/on & off ramps for Vanpools, carpools, and buses, I’m game.

    But all of you anti-rail folks seem to be focused on roads, roads, roads and the “personal freedom” of the automobile. In the absence of any serious discussion of dramatically improving how we use our existing, and future, road infrastructure, I’m going to support Sound Transit’s rail development because I know, once it’s done, I’ll be able to ride my bike 5 minutes to a station and get anywhere on the line in about 45 minutes or so. I can’t do that today with my car, unless traffic is clear. I can’t see how it can be done without either user fees or a massive increase in capacity.

    You all like to overstate the costs of rail and forget about the costs of our existing system – let alone expanding it. WSDOT is sinking $300 Million into realigned on/off ramps in the Bellevue area to “fix” the congestion in that area. How long will that “fix” last?

  • http://www.twitter.com/VeloBusDriver VeloBusDriver

    Are you serious? That letter from Mr. Nichols was written 10 years ago before the .com implosion and the current housing bubble crash. It’s safe to say economic conditions have changed a bit since then.

  • Anonymous

    Sorry, but you can’t draw anything resembling a straight line between the drop in employment and drops in transit ridership (estimated or actual). Just for starters, things like cheaper gas and reduced auto congestion also play roles. For example, ST bus service is down 5% just from Q3 last year, and last year was already down 4% from Q3 2008. I believe Sounder commuter train ridership has fallen even farther.

    Moreover, city-wide unemployment numbers probably aren’t indicative of what’s going on in Rainier Valley, as every study I’ve seen indicates minority communities have been disproportionately impacted by the recession. And the metric eff-ton of residential and commercial development suspended in the neighborhoods along the line since the start of the recession surely has had an additional and not insignificant impact on Link ridership.

  • Shanghai Dan

    Gas costs? They’re higher now than in the past – wouldn’t that drive more people to use transit?

    If ridership is down 5% on ST, then why is the use of the light rail – even when existing bus routes were eliminated – down 13% over the last year?

    Face it – it’s a money sink, it’s losing riders faster than any reason presented, and we’re spending way too much on the project.

  • Shanghai Dan

    Why should we pay $50 per round trip to get people on a light rail – a means of transportation which is fixed, immobile, limited, restricted? Why not bus rapid transit? A third the cost to deploy, flexible, re-routable (when we have mud slides, or an earthquake that destroys some tracks), can climb the grades we have here (unlike rail), and is lower cost to operate?

    Light rail simply doesn’t make financial sense AT ALL.

  • Anonymous

    I’m not sure what numbers you’re looking at. I didn’t say ST ridership is down 5%, I said ST *bus ridership in the 3rd quarter* was down 5% percent compared to 3rd quarter 2009. Total boardings for ST for the 3rd quarter are up 14% compared to 3rd quarter last year, thanks solely to Link, which is up 83%. I’ve no idea where your 13% number comes from.

    Link actually not “losing riders faster than any reason presented.” It’s going to end up missing it’s target by a very reasonable percentage, given all the factors cited in my post above.

  • http://www.twitter.com/VeloBusDriver VeloBusDriver

    … and neither does throwing more money at expanding general purpose lanes.

    Like I said, you want to talk BRT and other non-light rail alternatives, I’m game. I’m looking forward to driving Rapid Ride soon (B or C)

  • Grover

    How does any one person “cause” low ridership numbers?

  • Grover

    Somebody named Oran writes something in a blog, and you quote that as “fact”? LOL you are quite amusing.

  • Verd1n

    As you all know, the forecasts were done before the vote to get the sales tax increased to build it. It follows the tried and true technique – low ball the cost and high ball the ridership.

    What we have is, yet again, confirmation of what every transportation engineer knows to be true. Anything on rails costs a lot.

    Happy new year.

  • Anonymous

    Oops. Hit “like” instead of “reply.”

    You’re not the best at debating, are you? Oran Viriyincy is not a random someone—like say “Grover”—posting on the interwebs. He’s an official blogger on probably the most respected public policy website in the region.

    http://seattletransitblog.com/who-we-are/

    Better yet: if Oran isn’t a trustworthy source, pray tell why you bothered to ask him for information in the first place? And how come you never questioned his response? In the thread linked to above and countless other times on STB you’ve demonstrated that you consider Oran a trustworthy source by asking him questions about how our transit systems work, and accepting his answers.

    So again, did you forget these conversations, or were you lying? LOL, indeed.

  • Gomez

    While there’s a point in this sassy post, I must add that having taken the 194 during several rush hours, it was fairly efficient every time despite heavy traffic (which to be fair surprised me). The only time I’d call Link faster than the average 194 is in situations where there was an accident on I-5 southbound that had traffic at a bumper to bumper standstill.

  • Gomez

    Ooh, coercive ridership! Also, I’m sure Metro, already struggling to pay the bills, would be happy to eat a loss on all those routes just so ST can meet their arbitrary goals.

  • Gomez

    Well, there’s already census data available, but using census data as correlative evidence in the first place seems like a non-sequitur since there’s so many variables that applying transit dollars entails that to cite census data as an end-all argument is rather silly.

  • http://www.twitter.com/joeszi Joe Szilagyi

    To be honest I’m hoping that there is even +1 growth in Seattle itself so that any of us can have a mundane cut and paste retort for the every other day “Seattle is dying!!!1!!” John post.